Wednesday, May 22, 2013

Blizzard hacked, time to change those passwords again!

Back into the Hackdome we go geeks! Blizzard dropped a security notice earlier informing players their accounts may have been compromised in a recent hack into the network. Some private data has been accessed such as answers to users security questions as well as mobile and dial in Authenticator information. Blizzard feels this information alone is not enough for the intruders to access anyone’s Battle.net accounts. The encrypted passwords were hijacked, the Warcraft developer is confident they won’t be cracked  but players should still change their passwords anyway.

Good news is none of the players’ financial information or real life identities seems to have been pilfered. Safety’s sake dictates to watch bank and credit card statements anyways. Blizzard will be prompting users to change security questions and answers in the coming days via an automated process. They also warn folks that phishing is still a danger to their online security and beware of emails asking for emails and passwords.

Be a righteous geek and help remind those less tech savvy amongst us, would you? Check out Blizzard’s full statement After the break.

Players and Friends,

Even when you are in the business of fun, not every week ends up being fun. This week, our security team found an unauthorized and illegal access into our internal network here at Blizzard. We quickly took steps to close off this access and began working with law enforcement and security experts to investigate what happened.

At this time, we’ve found no evidence that financial information such as credit cards, billing addresses, or real names were compromised. Our investigation is ongoing, but so far nothing suggests that these pieces of information have been accessed.

Some data was illegally accessed, including a list of email addresses for global Battle.net users, outside of China. For players on North American servers (which generally includes players from North America, Latin America, Australia, New Zealand, and Southeast Asia) the answer to the personal security question, and information relating to Mobile and Dial-In Authenticators were also accessed. Based on what we currently know, this information alone is NOT enough for anyone to gain access to Battle.net accounts.

We also know that cryptographically scrambled versions of Battle.net passwords (not actual passwords) for players on North American servers were taken. We use Secure Remote Password protocol (SRP) to protect these passwords, which is designed to make it extremely difficult to extract the actual password, and also means that each password would have to be deciphered individually. As a precaution, however, we recommend that players on North American servers change their password. Please click this link to change your password. Moreover, if you have used the same or similar passwords for other purposes, you may want to consider changing those passwords as well.

In the coming days, we’ll be prompting players on North American servers to change their secret questions and answers through an automated process. Additionally, we’ll prompt mobile authenticator users to update their authenticator software. As a reminder, phishing emails will ask you for password or login information. Blizzard Entertainment emails will never ask for your password. We deeply regret the inconvenience to all of you and understand you may have questions. Please find additional information here.

We take the security of your personal information very seriously, and we are truly sorry that this has happened.

Sincerely,
Mike Morhaime


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