Seems like the fiery Samsung Galaxy Note 7 saga may finally come to an end. The manufacturer is rolling out a software update that will render the device inoperable. Major US carriers will push the update to the remaining 7% of Note 7 phones. However, Verizon Wireless refuses to cooperate, citing safety. Which is more dangerous? Not having a phone, or having a phone that will explode?
We patiently await the findings of Samsung’s internal investigation into the cause of the Galaxy Note 7’s explosive tendencies. In the meantime, Samsung has been working hard to take their flagship phablet completely out of circulation. After a massive recall program and offering consumers incentives to turn in their devices, Samsung recently rolled out an update that limits charging capacity to 60%. Now, another software update will not allow the phone to be charged at all. Once it runs out of juice, it’s out for good, and will only operate when plugged directly into a charger.
AT&T, Sprint, and T-Mobile are on board, and the update should be pushed OTA (over the air) shortly. Even so, the nation’s largest wireless carrier has stated that it will not be complying. Here’s an excerpt from the Verizon Wireless statement:
Verizon will not be taking part in this update because of the added risk this could pose to Galaxy Note7 users that do not have another device to switch to. We will not push a software upgrade that will eliminate the ability for the Note7 to work as a mobile device in the heart of the holiday travel season. We do not want to make it impossible to contact family, first responders or medical professionals in an emergency situation.
Verizon went on to say that they have already worked with Samsung to get as many of these phones exchanged as possible. Basically, if the remaining 7% of people who still have a Note 7 wanted to give up their phone, they would have done so already.
What do you geeks think? Is Verizon putting people at risk, or do they have their subscribers’ best interests in mind? Is Samsung going too far by killing off the device for good? Hit up the comments section now!